Shipping policy
1. Order Processing
We strive to process all orders as quickly as possible. Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Please note that processing times may be slightly longer during busy periods, sales, or promotions.
2. Delivery Times
Estimated delivery times depend on your location:
- Domestic: 2–5 business days
- International: 5–14 business days
Please note: delivery times are estimates and may vary due to carrier delays, customs procedures, or other unforeseen circumstances.
3. Shipping Costs
Shipping costs are calculated at checkout based on your location and the selected shipping method. Any taxes or import duties for international orders are the responsibility of the customer.
4. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. Please note that it may take up to 24 hours for the tracking information to update.
5. Delays
While we strive to ensure timely delivery, we are not responsible for delays caused by carriers, customs, weather conditions, or other factors beyond our control.